Privacy Policy

Introduction

We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, how we use it, when we may disclose it, and the rights you have over your data. It applies to all visitors and registered users of the PartySpinz Casino website and services.

Information We Collect

We collect information that is necessary to create and manage your account, provide services, meet legal obligations, and improve your experience. This includes:

Account details: name, date of birth, email address, username and password, and language preferences.
Contact information: postal address, phone number, and other contact details you provide.
Identity documents: government ID and proof of address submitted for identity verification when required.
Usage and device data: IP address, device type, browser type, operating system, pages visited, and interaction data collected automatically when you use our site.
Support and communication records: messages, chat transcripts, and communications with our customer support team.
Marketing preferences: whether you consent to receive promotional communications from us.

How We Use Your Information

We use your data for clear and specific purposes, including:

Account management: registering and authenticating your account, maintaining account security, and communicating about your account.
Identity verification and compliance: verifying identity as required to meet legal and regulatory obligations.
Customer support: responding to questions, handling requests, and resolving issues.
Service delivery and improvements: operating, personalizing, and improving our website and services.
Fraud prevention and safety: detecting and preventing fraud, abuse, and other risks to users and the service.
Responsible gaming: providing and enforcing tools and safeguards to promote safe play and address problem gambling concerns.
Marketing: where you consent, sending promotional information about offers and updates. You can withdraw consent at any time.

Legal Basis for Processing

Where applicable under data protection law, we rely on one or more of the following bases to process your personal data:

Contract performance: to provide our services and fulfil our contractual obligations to you.
Legal obligations: to comply with laws and regulatory requirements, including identity checks and record keeping.
Legitimate interests: for fraud prevention, platform security, service improvement, and enforcing our terms, provided these interests do not override your rights.
Consent: where you have given clear consent for specific processing activities, such as marketing communications.

Cookies and Similar Technologies

We and our service partners use cookies and similar technologies to collect information about your use of our site. These technologies help with:

Essential functionality and security.
Remembering your preferences and login state.
Analyzing site usage to improve performance and content.
Delivering personalized content and, where consent is provided, marketing messages.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

Sharing and Disclosing Information

We may share your personal data with trusted third parties for the purposes described above. These recipients typically include:

Service providers that support our operations (for example, hosting, analytics, identity verification, and customer support providers).
Business partners and providers who assist in delivering certain features.
Legal and regulatory authorities, when required by law or to respond to lawful requests.
Parties involved in a corporate transaction, such as a merger or asset sale, subject to appropriate safeguards.

We require third parties to process your information in accordance with this Privacy Policy and applicable data protection laws.

International Transfers

Your personal data may be processed in jurisdictions outside your own country. When that happens, we ensure appropriate safeguards are in place to protect your information, such as contractual commitments or other legally accepted transfer mechanisms. Where required, we will provide additional protections to comply with applicable data protection laws.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, to meet legal or regulatory obligations, and to resolve disputes. Retention periods vary depending on the type of data and the reason for processing. When data is no longer required, we securely delete or anonymize it.

Security of Your Information

We apply technical and organizational measures designed to protect your personal data from unauthorized access, loss, destruction, or alteration. These measures include strong encryption for data in transit, access controls, and regular security reviews. While we strive to protect your information, no system can be guaranteed to be completely secure.

Your Rights

Depending on where you live and applicable law, you may have the following rights regarding your personal data:

Right of access: request a copy of the personal data we hold about you.
Right to rectification: correct inaccurate or incomplete data.
Right to erasure: request deletion of your personal data where legal grounds allow.
Right to restriction: ask us to limit how we process your data in certain circumstances.
Right to data portability: receive a machine-readable copy of data you have provided to us, where applicable.
Right to object: object to processing based on legitimate interests or direct marketing.
Right to withdraw consent: withdraw any consent you previously provided for specific processing activities.

To exercise any of these rights, please contact us. We may ask you to verify your identity before processing requests. We will respond to valid requests in accordance with applicable law and typically within one month.

Children and Age Restrictions

Our services are intended for adults only. You must be at least 18 years old (or the minimum age required by local law) to create an account. We do not knowingly collect personal data from children. If we become aware that we have collected personal data of a minor, we will take steps to delete it promptly.

Responsible Gaming and Support

We use personal data to provide and operate Responsible Gaming tools, including account limits, time-outs, and self-exclusion options. We may also use information to identify signs of problematic play and to provide support or referrals to relevant assistance services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by posting a revised policy and, where appropriate, by other means. We recommend you review this page periodically.

Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact us.